Find and Fix Vulnerabilities Before Attackers or Auditors Do
When Security Operations Fall Short
Three Ways We Strengthen Your Security Operations
Reduce Vulnerabilities With Scanning & Pen Testing
Deploy Endpoint Protection & Patching That Stick
Establish Logging, Monitoring & Recovery Capabilities
Recent Security Operations Outcomes
60%
50%
65-70%
Ready to Strengthen Your Security Operations?
FAQs About SaaS Program & Product Security
Most organizations implement security controls but never validate they work as intended. Policies exist on paper, tools are deployed, and compliance boxes get checked. But when attackers strike or auditors test, gaps appear everywhere.
The validation problem:
Security teams assume controls work because they're configured and running. Firewalls are enabled, endpoint protection is installed, access controls are documented, and logging is turned on, but assumptions aren't evidence.
Controls drift over time due to configuration changes, system updates, exceptions granted for business needs, staff turnover and knowledge loss, and lack of ongoing testing and validation.
The result is a false sense of security where organizations believe they're protected until a breach reveals controls failed or an audit finds critical gaps, but by then, the damage is done.
Three ways to validate controls:
Vulnerability assessments and penetration testing simulate real-world attacks against your environment. Vulnerability scanning identifies known weaknesses in systems, applications, and configurations. Penetration testing takes it further by attempting to exploit vulnerabilities and chain them together like attackers do. Both reveal whether your preventive controls (e.g., firewalls, patching, hardening) actually stop threats.
Rules-of-engagement penetration testing focuses on specific scenarios like phishing resistance, privilege escalation attempts, lateral movement after initial compromise, or data exfiltration pathways. This validates whether your detective controls (monitoring, alerting, response) catch attacks in progress.
Security control testing and validation examines whether controls operate as designed. This includes
- Reviewing access control lists to verify least privilege principles
- Testing backup and recovery procedures to ensure they work under pressure
- Validating encryption implementation across data at rest and in transit
- Checking logging configurations to confirm critical events are captured
- Testing incident response procedures through tabletop exercises
Auditors perform this testing during compliance assessments, but waiting for audits to discover control failures is risky and expensive. Regular internal testing identifies issues before they become audit findings or security incidents.
Red team and blue team exercises test your security program holistically. Red teams simulate sophisticated attackers attempting to achieve specific objectives like accessing sensitive data or compromising critical systems. Blue teams (your security operations) must detect and respond. Purple team exercises bring both together to identify gaps and improve defenses collaboratively.
These exercises validate technical controls and they also confirm processes, communication, and decision-making under pressure. They reveal whether your incident response plans work in practice and whether your team can execute when it matters.
Continuous validation:
One-time testing provides a snapshot, but effective security is dynamic because new vulnerabilities will always emerge as attackers evolve tactics. Effective validation requires ongoing assessment, including regular vulnerability scans, annual penetration testing for comprehensive evaluation, continuous control monitoring through automated tools, and regular tabletop exercises to keep response capabilities sharp.
What good validation reveals:
- Controls that exist on paper but aren't enforced in practice
- Configuration drift where systems deviate from secure baselines
- Gaps in visibility where attacks happen without detection
- Response capability gaps where teams don't know how to act during incidents
- Quick wins where minor adjustments dramatically improve security posture
Organizations often discover that 20% of control adjustments eliminate 80% of their risk (Pareto Principle), but you can't fix what you don't measure.
Vulnerability backlogs overwhelm most security teams. Scanners identify thousands of issues across systems, applications, and infrastructure. Everything gets labeled critical, high, medium, or low based on CVSS scores. Security teams scramble to patch everything, operations teams resist disruptive changes, and the backlog grows faster than remediation efforts.
Why CVSS scores aren't enough:
Common Vulnerability Scoring System (CVSS) scores measure theoretical severity in isolation. A vulnerability might score 9.8 (critical) based on potential impact if exploited. But CVSS doesn't account for whether the vulnerability is actually exploitable in your environment, whether attackers are actively targeting it, whether the affected system handles sensitive data, or whether compensating controls reduce actual risk.
Blindly remediating by CVSS score wastes resources on vulnerabilities that pose minimal real risk while ignoring exploitable weaknesses in critical systems.
Risk-based prioritization framework:
Effective prioritization considers multiple factors beyond CVSS scores:
Exploitability: Is there public exploit code available? Are attackers actively exploiting this vulnerability in the wild? How difficult is exploitation (remote vs. local access, authenticated vs. unauthenticated)?
Asset criticality: Does the vulnerable system handle sensitive data? Is it customer-facing or internal? Would compromise impact revenue, operations, or compliance? Is it part of your attack surface or buried deep in the network?
Compensating controls: Are there mitigating factors that reduce risk? Network segmentation limiting blast radius, web application firewalls blocking exploit attempts, or endpoint detection catching post-exploitation activity?
Business impact: What's the operational cost of remediation? Will patching require downtime during business hours? Are there dependencies that complicate updates?
This framework helps you focus on vulnerabilities that represent actual risk rather than theoretical severity.
Practical prioritization tiers:
Tier 1 (remediate immediately): Actively exploited vulnerabilities with public exploit code, critical systems exposed to the internet with high-severity vulnerabilities, vulnerabilities in systems processing regulated data (e.g., PII, PHI, payment card data, FTI, CUI), and findings that would cause audit failures or compliance violations.
Tier 2 (remediate within 30 days): High-severity vulnerabilities in internal systems with limited compensating controls, vulnerabilities in moderately critical systems, and issues that reduce your security posture but aren't immediately exploitable.
Tier 3 (remediate within 90 days): Medium-severity vulnerabilities with effective compensating controls, issues in low-criticality systems, and vulnerabilities requiring significant effort to remediate with minimal risk reduction.
Tier 4 (accept or defer): Low-severity issues with strong compensating controls, vulnerabilities in systems scheduled for decommissioning, and findings where remediation cost exceeds risk.
The 80/20 rule in practice:
Most organizations find that 20% of vulnerabilities represent 80% of actual risk (Pareto Principle). Focusing remediation efforts on that 20% dramatically improves security posture without overwhelming teams.
Start by identifying your crown jewels (systems and data that matter most), mapping attack paths to those assets, and prioritizing vulnerabilities along those paths. This ensures you're protecting what matters instead of chasing every scanner finding.
Managing the backlog:
Accept that you'll never have zero vulnerabilities. Perfect security doesn't exist, and pursuing it wastes resources (time, money, and organizational goodwill). Instead, focus on maintaining acceptable risk levels by remediating high-risk vulnerabilities quickly, accepting low-risk issues with proper documentation, and continuously reassessing priorities as threats evolve.
Track metrics that matter like mean time to remediate critical vulnerabilities, percentage of internet-facing systems with known exploitable vulnerabilities, and trend lines showing whether risk is increasing or decreasing. These tell you more than total vulnerability counts.
Automation and tooling:
Modern vulnerability management platforms help with prioritization by integrating threat intelligence showing active exploitation, asset criticality data from your CMDB, compensating control information from your security stack, and remediation workflow automation.
But tools only work if you feed them accurate data about what matters in your environment. Garbage in, garbage out applies to vulnerability management as much as anything else.
Endpoint Detection and Response (EDR) is security software that monitors endpoint devices (laptops, desktops, servers, mobile devices) for suspicious activity, detects threats that bypass preventive controls, and enables rapid response to contain incidents.
Traditional antivirus vs. EDR:
Traditional antivirus relies on signature-based detection, identifying known malware by matching file signatures against databases of known threats. This approach fails against new malware variants, fileless attacks that operate in memory, and sophisticated attackers using custom tools.
EDR takes a fundamentally different approach by monitoring endpoint behavior continuously, recording process execution, network connections, file modifications, and registry changes. It uses behavioral analysis and machine learning to identify suspicious patterns even when specific malware signatures are unknown. When threats are detected, EDR provides detailed forensic data showing exactly what happened and enables remote response actions like isolating infected endpoints, killing malicious processes, and quarantining files.
What EDR does:
Continuous monitoring and visibility: EDR agents track all endpoint activity, creating a detailed record of process execution, user actions, network connections, and file system changes. This visibility reveals what's actually happening on endpoints rather than relying on periodic scans.
Threat detection: EDR identifies suspicious behavior like unusual process execution patterns, lateral movement attempts, credential dumping, data exfiltration, and ransomware encryption activity. Detection happens in real-time rather than days or weeks after compromise.
Incident response capabilities: When threats are detected, EDR enables immediate response including isolating compromised endpoints from the network, terminating malicious processes, collecting forensic evidence, and restoring affected systems.
Threat hunting: Security teams use EDR data to proactively search for indicators of compromise, investigate suspicious activity, and identify threats that evaded automated detection.
Do you need EDR?
Most organizations with more than 25 employees benefit from EDR because traditional antivirus alone is insufficient against modern threats. You should prioritize EDR if you handle sensitive data (customer information, intellectual property, regulated data), have compliance requirements (e.g., PCI-DSS, HIPAA, and CMMC all increasingly expect EDR), face sophisticated threat actors (e.g., targeted attacks, ransomware, business email compromise), lack 24/7 security operations to monitor for threats, or need forensic capability to investigate incidents.
When basic antivirus might be enough:
Very small organizations (under 10 employees) with minimal sensitive data, limited internet exposure, and low-value targets might not justify EDR investment. But as you grow or handle customer data, EDR becomes essential.
EDR deployment considerations:
Agent performance impact: Modern EDR agents are lightweight but still consume CPU and memory. Test performance impact before full deployment, especially on older hardware or high-performance workstations.
Alert volume: EDR generates far more alerts than traditional antivirus. Without proper tuning and response processes, you'll drown in noise. Plan for ongoing alert management and investigation.
Response capability: EDR tools provide capability, but you need people to act on alerts, investigate suspicious activity, and respond to threats. Consider whether you have internal SOC capacity or need managed detection and response (MDR) services.
Integration: EDR works best when integrated with your broader security stack including Security Incident and Event Monitoring (SIEM) for centralized logging and correlation, threat intelligence feeds for context, identity and access management for user behavior analysis, and network security tools for complete visibility.
Common EDR platforms:
- Leading EDR solutions include CrowdStrike Falcon (cloud-native, strong threat intelligence)
- Microsoft Defender for Endpoint (tight Windows integration, included with E5 licensing)
- SentinelOne (autonomous response, rollback capabilities)
- Carbon Black (VMware integration, strong visibility)
- Palo Alto Cortex XDR (extended detection across endpoints and network)
Choice depends on your environment, budget, existing security stack, and whether you need standalone EDR or managed services.
Beyond EDR:
Extended Detection and Response (XDR) expands EDR concepts beyond endpoints to include network traffic, cloud workloads, email, and identity systems. This provides unified visibility and response across your entire environment rather than siloed tools. For most organizations, start with solid EDR coverage before considering XDR. Get endpoints protected and monitored first, then expand visibility as your security program matures.
Most small to mid-sized organizations need security operations capability but can't justify a full Security Operations Center (SOC) with 24/7 staffing, expensive tools, and specialized analysts. Building security operations doesn't require starting with enterprise-scale infrastructure.
What security operations actually means:
Security operations encompasses monitoring security events and alerts, investigating suspicious activity, responding to incidents, threat hunting for hidden compromises, and continuously improving detection and response capabilities. The goal is finding and stopping threats before they cause significant damage.
Traditional SOCs accomplish this with teams of analysts, Security Incident and Event Monitoring (SIEM) platforms correlating millions of events, threat intelligence feeds, and incident response playbooks. But this model costs hundreds of thousands to millions annually, requiring staffing, tooling, training, and processes most organizations can't support.
The right-sized approach:
You don't need to build everything at once. Start with foundational capabilities and expand as threats, budget, and maturity grow.
Phase 1: Essential visibility (months 1-3):
Deploy endpoint detection and response (EDR) on all devices for visibility into endpoint activity and automated threat detection. Establish centralized logging for critical systems (domain controllers, VPNs, firewalls, cloud infrastructure). Configure alerting for critical events like failed login attempts, privilege escalation, data exfiltration attempts, and malware detections. Document basic incident response procedures so teams know who to contact and what to do when alerts trigger.
This phase costs $10,000-$30,000* depending on organization size and provides fundamental capability to detect and respond to common threats.
*Actual costs depend on organization size, number of endpoints, choice of platform, specific services, and contract terms. The figures provided represent realistic, mid-market expectations for functional and supportable security operations as of late 2025.
Phase 2: Monitoring and response (months 4-6):
- Implement SIEM or log management platform to aggregate and analyze security events.
- Create detection rules for known attack patterns and suspicious behavior.
- Establish an incident response team with defined roles and responsibilities.
- Conduct tabletop exercises to practice response procedures.
- Integrate threat intelligence feeds to identify known malicious indicators.
This phase builds systematic monitoring and response rather than relying on ad-hoc reactions.
Phase 3: Proactive operations (months 7-12):
Develop threat hunting capability to proactively search for compromises. Automate response actions for common threats. Establish metrics to measure detection and response effectiveness. Conduct regular testing through red team or penetration testing. Continuously tune detection rules to reduce false positives and improve accuracy.
By 12 months, you have functional security operations providing significant protection without enterprise SOC costs.
Staffing options:
Internal security analyst (fractional or full-time): Handles daily monitoring, alert triage, and incident response. This works for organizations large enough to justify headcount but requires recruiting, training, and retaining skilled talent in a competitive market.
Managed Detection and Response (MDR): External provider monitors your environment 24/7, investigates alerts, and handles response. You get SOC capability without building infrastructure or hiring staff. Costs typically $5,000-$20,000* monthly depending on environment size and service level.
Hybrid model: Internal analyst handles Tier 1 and 2 response during business hours, MDR provider covers nights and weekends plus advanced threat hunting. This balances cost with comprehensive coverage.
**Actual costs depend on organization size, number of endpoints, choice of platform, specific services, and contract terms. The figures provided represent realistic, mid-market expectations for functional and supportable security operations as of late 2025.
Key success factors:
Start simple and expand rather than building everything at once. Focus on detecting threats that actually target your organization rather than theoretical attacks. Automate repetitive tasks so humans focus on investigation and response. Measure what matters like mean time to detect and respond rather than alert volume. Continuously improve based on incidents, near-misses, and testing.
What you can skip initially:
Don't build 24/7 coverage from day one unless you're a high-risk target. Business hours monitoring catches most threats if you have good EDR and alerting. Don't invest in expensive SIEM before you have logging infrastructure and detection use cases defined. Don't hire multiple analysts before proving you can effectively use one.
Security operations is a journey, not a destination. Start with capabilities that reduce risk today and expand as your organization grows and threats evolve.
ResilientTech Advisors helps organizations build right-sized security operations through embedded security engineering and operations support. Whether you need fractional SOC leadership, hands-on implementation assistance, or guidance building internal capability, you can count on us. Our team brings 26 years of experience operating security at scale. Letās talk about how we can help you establish effective monitoring, detection, and response without overbuilding.
SOC 2 certification signals to enterprise customers that your security controls meet industry standards and operate effectively. For early-stage SaaS companies, achieving SOC 2 Type II (which requires demonstrating controls worked consistently for 3-6 months) typically takes 6-9 months from start to audit completion.
The timeline depends on your current security maturity. Companies with existing security controls and documentation move faster. Those starting from scratch need more time to implement foundational security and establish evidence trails.
Phase 1: Scoping and gap assessment (weeks 1-4)
Define what's in scope for your audit. SOC 2 examines systems, applications, and processes involved in delivering your service to customers. Narrower scope means faster, cheaper audits but may not satisfy all customer requirements. Work with an auditor to define appropriate scope based on your service architecture and customer needs.
Conduct a gap assessment comparing your current controls against SOC 2 Trust Service Criteria focusing on security (required for all audits), plus optional criteria like availability, confidentiality, processing integrity, and privacy based on customer requirements.
Identify which controls exist, which need strengthening, and which are missing entirely. Prioritize gaps based on audit risk and implementation difficulty.
Phase 2: Control implementation (months 2-4)
Build or strengthen security controls to meet SOC 2 requirements. Common areas requiring attention include access management with multi-factor authentication, role-based access control, and regular access reviews; change management with documented procedures for code deployments and infrastructure changes; vendor risk management with security assessments of third-party service providers; incident response with documented procedures and escalation processes; logging and monitoring with centralized log collection and security event alerting; backup and disaster recovery with tested procedures and documentation; and security awareness training for employees and contractors.
Don't aim for perfection. SOC 2 allows for control deficiencies if you document them and have remediation plans. Focus on controls that actually reduce risk rather than building compliance theater.
Phase 3: Evidence collection period (months 3-6+)
SOC 2 Type II requires demonstrating controls operated effectively over time, typically 3-6 months. This means you can't get certified immediately after implementing controls. You need evidence trails showing consistent operation.
Establish evidence collection processes including automated logging and monitoring data, access review records with documented approvals, security training completion records, vulnerability scan results and remediation tracking, change management tickets and approvals, and incident response documentation for any security events.
Many companies start their evidence collection clock while still strengthening controls. This parallel approach reduces time to audit completion.
Phase 4: Audit preparation and execution (months 7-9)
Once you've operated controls for the required period, engage your auditor for the formal assessment. The auditor will request evidence, interview personnel, test control effectiveness, and document findings. Expect 2-4 weeks of active audit work with back-and-forth on evidence requests.
If the auditor finds control deficiencies, you'll need to remediate and potentially extend the audit period. This is why strong preparation and pre-audit readiness checks matter.
Realistic timeline:
Month 1-2: Scoping, gap assessment, prioritization. Months 2-4: Implement missing or weak controls. Months 3-9: Evidence collection period (often starts during implementation). Months 7-9: Formal audit execution and report.
Costs to expect:
- Consulting for gap assessment and implementation support: $20,000-$60,000.
- Auditor fees for SOC 2 Type II: $15,000-$60,000 depending on scope and company size. Early-stage SaaS companies with simpler infrastructure typically fall in the $15,000-$30,000 range.
- Tooling for logging, monitoring, and compliance automation: $5,000-$20,000 annually.
- Internal team time is often underestimated but significant, especially for startups without dedicated security staff.
Is SOC 2 required?
Not legally, but practically yes if you're selling to enterprise customers. Most enterprise procurement requires SOC 2 Type II or equivalent certification. Without it, you're excluded from RFPs or face extended security reviews that delay deals.
Can you skip straight to Type II?
Yes. Many companies skip SOC 2 Type I (point-in-time assessment) and go directly to Type II because customers require evidence of sustained control operation, not just a snapshot.
Early-stage SaaS companies often need SOC 2 to close enterprise deals, raise funding, or demonstrate security maturity to investors and customers. The certification pays for itself through faster sales cycles and access to larger contracts. Letās connect to discuss your SOC 2 readiness and realistic timelines for your situation.
Security-by-design isn't a one-time project with a fixed endpoint. It's an operational shift where security becomes part of how you build rather than something bolted on afterward. That said, most organizations achieve meaningful security-by-design capability within 3-6 months and see measurable improvements in product security within 90 days.
The timeline depends on your current development practices, team size, and how embedded security debt has become in existing architecture.
Phase 1: Foundation and quick wins (months 1-2)
Start by establishing security baseline practices that deliver immediate value. Integrate automated security scanning into CI/CD pipelines to catch vulnerabilities before production. Implement secrets management to eliminate hard-coded credentials and API keys. Deploy infrastructure-as-code with security controls built into templates. Establish secure development guidelines for authentication, input validation, and data handling. Conduct architecture review of existing services to identify high-risk areas requiring immediate attention.
These foundational changes catch low-hanging fruit and prevent new vulnerabilities from entering production. Organizations typically see 30-40% reduction in security findings within 60 days by addressing common patterns systematically.
Phase 2: Paved roads and standardization (months 2-4)
Build reusable, security-hardened patterns developers can adopt without recreating security controls for every feature. Create secure service templates with authentication, authorization, and logging pre-configured. Develop infrastructure-as-code modules for common deployment patterns. Document approved third-party libraries and services with known security characteristics. Establish security champions within development teams who can answer questions without bottlenecking progress. Implement automated security testing in development environments so developers catch issues before code review.
Standardization accelerates development while improving security. Teams stop debating how to implement authentication for the hundredth time and instead focus on business logic. Security reviews shift from auditing every architectural decision to validating business-specific risks against known-good baselines.
Phase 3: Culture and continuous improvement (months 4-6+)
Security-by-design becomes sustainable when it's cultural, not just procedural. Train developers on secure coding practices specific to your technology stack. Conduct regular threat modeling sessions for new features and architecture changes. Perform quarterly security retrospectives examining near-misses and lessons learned. Measure security metrics alongside deployment velocity to ensure security enables rather than blocks progress. Continuously update paved roads and templates as threats evolve and your architecture matures.
At this stage, security becomes invisible infrastructure. Developers build securely by default because secure patterns are faster and easier than insecure shortcuts.
Factors that accelerate progress:
- Executive support treating security as a business enabler rather than cost center.
- Dedicated security leadership who can guide without blocking development.
- Automated tooling that catches issues without manual review bottlenecks.
- Development teams who understand that security enables customer trust and faster enterprise sales.
Factors that slow progress:
- Extensive technical debt in existing architecture requiring significant refactoring.
- Resource constraints where security competes with feature development.
- Resistance from teams viewing security as interference rather than enablement.
- Lack of clear ownership where nobody has accountability for security outcomes.
Realistic expectations:
You won't eliminate all security risks in 90 days. You will establish processes that catch most common vulnerabilities before production. You'll build momentum where security improves continuously rather than staying static or degrading. You'll position your product to pass customer security reviews without lengthy remediation cycles.
Most importantly, you'll ship faster with confidence because security is integrated into development rather than a last-minute gate that blocks releases and creates emergency patches.
Measuring success:
- Track reduction in security findings during customer reviews and audits.
- Monitor time from code commit to production deployment to ensure security doesn't slow velocity.
- Measure vulnerability remediation time from discovery to fix.
- Count security-related production incidents and post-deployment hotfixes.
- Survey developer sentiment about security processes to identify friction points.
Effective security-by-design improves all these metrics simultaneously. Security findings decrease, deployment velocity maintains or improves, and teams view security as enabler rather than obstacle.
ResilientTech Advisors helps SaaS companies implement security-by-design through hands-on engineering support, secure architecture design, and developer enablement. We've guided organizations from zero security practices to SOC 2 readiness in under 90 days by focusing on controls that protect customers and accelerate business. Whether you need fractional security leadership, DevSecOps implementation, or strategic guidance building product security from the ground up, you can count on Our team brings 26 years of proven expertise securing software at scale. Letās connect to discuss your SOC 2 readiness and realistic timelines for your situation.
